Virtual Operations & Administrative Support

Premium support for wellness and growth businesses

Delegate the details. Focus on what moves your business forward.

I provide warm, structured support for entrepreneurs, small business owners, and wellness brands who need someone they can trust to handle the behind-the-scenes work.

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About

Bringing calm and clarity to your business operations.

Hi, I’m Olivia — an Operations & Administrative Partner who helps small businesses and wellness professionals run more efficiently.

I don’t just check off tasks. I help you build systems that actually work — from day-to-day admin to fulfillment, payments, and communication.

Whether you need your backend cleaned up, your client process streamlined, or someone to simply keep things moving, I’m here to make it feel lighter and more organized.

With a background in administration, e-commerce, and the wellness industry, I combine structure, efficiency, and empathy — ensuring your systems stay organized, your communication flows smoothly, and your operations stay consistent even during your busiest seasons.

Running a business means wearing every hat — and that’s where I step in.
My role is to take the daily operations, systems and admin off your plate, so you can focus on growth, clients, and the parts of your business that light you up.

Everything I do is customized to your needs — from day-to-day structure to smoother workflows.

How I Support Your Business

  • Operations & E-Commerce

    For entrepreneurs and small businesses ready to bring more ease and structure into their operations:

    - Financial operations & payments

    - Order fulfillment and shipment coordination

    - Inventory management and support with product updates

    - CRM management (Pipedrive, Trainerize, Shopify, Konnektive etc.)

    - Workflow and process audits — simplifying and documenting how your business runs

  • Strategic & Specialized Support

    Support that goes beyond admin — where I combine operational structure with creative flow:

    - Health & Wellness specific support + workflows

    - Operations with empathy for service-based brands

    - System setup or optimization (task management tools, CRMs, automations)

    - Business process mapping and light SOP creation

    - Platform onboarding and team training

    - Newsletter, blog, and content formatting

  • Reporting, Research & Analytics

    Turn data and research into clarity:

    - Light research (competitors, market, tools, or suppliers)

    - Data collection, entry, and report formatting in Sheets or Excel

    - Tracking expenses, and simple monthly summaries

  • Administration & Communication

    Reliable, professional, and detail-oriented support for the behind-the-scenes essentials:

    - Inbox and calendar management

    - Scheduling and meeting coordination

    - Document and proposal formatting

    - Customer and client communication

    - Research, data entry, and general organization

    - File structuring and maintenance

My goal is simple — to help you build structure that feels light, not rigid.

I currently support operations for health and wellness brands, both E-Commerce + Client-Centred Businesses managing invoice coordination, payments, shipment & fulfillment processes, customer communication, inventory systems, Social Media Support and Assistance with Workout Programming.

Trusted by entrepreneurs and wellness brands.

I’ve worked with European and North American businesses to streamline back-end systems and e-commerce platforms using tools like Shopify, Google Workspace, Zoho, Pipedrive, as well as Training Apps like Trainerize and Virtuagym.

My Experience & Background

What You Can Expect

A proactive partner who anticipates what needs to get done

Clear communication and consistent progress updates

Support in your Language of Choice: English, German or Swedish

Streamlined systems that save you hours every week

A trusted, detail-driven hand behind your business

Clients appreciate my ability to bring order and calm to fast-paced businesses — while adapting seamlessly to their existing workflows and taking action without having to be managed.

The Difference

There are plenty of task-based VAs out there.
But what I offer is something different — strategic operational support that brings structure, accountability, and ease.

I blend administrative precision with operations experience from the wellness and e-commerce worlds — so your systems not only run, they grow with you.

Ready to lighten your workload?

Let’s discuss how I can support your operations, systems, and daily workflow — so you can focus on growth.

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Send a Message

Contact Me

Virtual Assistant & Operations Support
© 2025 Olivia Eva Åkergren

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E-Mail
o.akergren@gmail.com